Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Wright Music Company to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Wright Music Company shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    3021 Ridge Road
    Suite A-49
    Rockwall, TX 75032
    USA

    Delivery shall be deemed to have been made by You to Wright Music Company five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Wright Music Company
    3021 Ridge Road
    Suite A-49
    Rockwall, TX 75032
    USA

    Copyright © 2017 Wright Music Company. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 Wright Music Company. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Wright Music Company. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Wright Music Company or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Wright Music Company and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Wright Music Company believes that customer conduct violates applicable law or is harmful to the interests of Wright Music Company and its subsidiaries.



  • Privacy Policy
  • Wright Music Company use of personal information that you may submit to Wright Music Company through this Web site is governed by the Wright Music Company Privacy Policy.  Any information such as names, addresses and financial information will absolutley be kept in confidence.  Shop with ease.



  • Consumer Agreement
  • 100% Low Price Guarantee:  We'll beat any verified price for the identical new item!  Call for additional details!



  • Shipping & Delivery
  • DOMESTIC USA shipping rates are as follows:

    • Any order of $99.99 or less =15% of item (s) total (Domestic orders only)
    • Any order of $100.00+ = FREE SHIPPING (Domestic orders only) 

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    OVERSIZED ITEMS:

    • We strive to keep shipping free in the continental U.S., but oversized items carry freight charges that are additional.  We treat each oversized item individually and send separate invoices via Paypal, just like international shipments (see below).  This way, the minimal cost is added to the item(s).  


  • International
  • INTERNATIONAL shipping rates:

    Wright Music Company is very happy to sell and ship merchandise internationally!  In order to do so, each order will be handled separately and will be subject to the specific rules and shipping costs associated with the country shipped to.  The process is simple.  Email us with your desired merchandise request, and we will give you an estimate.  We generally use the United States Postal Service for most orders, but we can ship UPS or FedEx if desired.  Once your order is placed and payment is confirmed, Instrumental Advantage will send a second bill, through Paypal, to receive payment for the international shipping.  When that is paid, the order will be processed.  This system works very efficiently and saves the international buyer any additional costs, keeping the buyer in control of the shipping service and costs to be provided.

    EXAMPLE:
    USPS to Europe

    FIRST CLASS INTERNATIONAL SERVICE - 2lbs (example, one mouthpiece)
    $25.00USD international shipping charge

    Here is the process for INTERNATIONAL shipments again:

    1. Email shipping cost request to wrightmusiccompany@gmail.com with desired merchandise list.
    2. Wright Music Company will respond with an international shipping quote.
    3. Order merchandise online at www.wrightmusiccompany.com
    4. Process payment
    5. International shipment cost will be billed separately via Paypal
    6. Shipment processes after international shipping cost is processed!



  • Sales Tax
  • Wright Music Company charges 8.25% sales tax for merchandise ordered for delivery in the state of Texas.

    • Schools with purchase orders must produce a tax exempt certificate with each order to receive tax exempt status.


  • Warranties
  • Warranties for all instruments and merchandise are the sole responsibility of the manufacturer.  Wright Music Company is not liable for warranty requests.  All such requests must be made directly to the manufacturer, although all Wright Music Company custumers may call or email for specific directions to help in the process.  We absolutley desire to maintain our 100% customer satisfaction promise.



  • Return Policy
  • General Merchandise:

    ALL RETURNS MUST BE REQUESTED BY EMAIL.  If merchandise is defective or otherwise not in acceptable new condition, the purchaser must email Wright Music Company with the return request siting the invoice number with date of purchase and reason for return request.  Wright Music Company notify the buyer of return eligibility. 

    Wright Music Company reserves the right to change its return policy at any time without prior notice to purchaser.



  • Store Hours
  • Customer Service hours are 8:00am - 5:00pm CST.  Online ordering is available 24/7.  Email inquiries will be answered as they are received 24/7.



  • Miscellaneous
  • REBATES

    More Coming Soon!! 

     

     

    Here is what else you get at Wright Music Company:

    • Best Support.  We are musicians and music educators here to help you!  You can always count on solid advice to assist making selections that work for you.  It is never about making a sale.  It is always about getting you the right equipment and the best price.  Always.
    • Best Prices.  We work hard to bring you the best pricing anywhere.  If you see it somewhere online for a better price, call us.  (972) 922-0121 – We would love a chance to beat the price.
    • Best Brands.  We carry virtually everything.  If it is not on our website, call us.  Some brands are not advertised, but available!  Call us, we can help!

    * Woodwind, Brass or String instruments.

    **Oversized instruments and international shipments are subject to additional freight charges.  While either do add cost, we work directly with you to get the BEST pricing on shipping.  We never charge handling, only the actual shipment cost.